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Customer reviews

ViewClix reviews from families and caregivers.

These are genuine reviews from families using ViewClix to share photos and video calls with seniors, grandparents, and aging parents.

Average rating

4.47 out of 5

Recommended by families caring from near and far.

This average is based on 644 reviews from ViewClix, websites, and app stores.

We love our ViewClix!

Carol S from Washington

5 out of 5 stars
ViewClix has greatly improved my brother's life. My brother has been brain damaged since the age of 2. He's now 60. He has a limited vocabulary and uses some American Sign Language signs and some of his own signs. It's hard to communicate with him over the phone and he's not able to navigate any video apps.
In 2019 he was house bound due to COVID. By the end of 2019 I came across a ViewClix ad and am so glad that I did! Since he received his ViewClix, we, and other family members, visit on ViewClix multiple times a week. For most of the time he's had his ViewClix I lived on the West Coast and he lived on the East Coast. He has gotten to "meet" so many new friends from the West Coast and been able to visit with family members who live hundreds of miles away. We love it!
We had a problem with the microphone a few years ago and ViewClix customer service was very helpful in getting my brother's frame up and running again.
Just last week his camera quit working. Because his frame was cracked and under warranty, they are replacing his frame and remote control. And the turn around time is fast! That's a good thing because he can't wait to get it back!

Tremendous service!

Paul W from Indiana

5 out of 5 stars
It has been such a pleasure to work with you and everyone else. I appreciate the quick response from everyone and the TREMENDOUS service I have received. Knowing if I can't get a hold of my Dad via his cell phone, I can always click on the frame and see him with it. To have been able to get this replaced and everything set up on it in a matter of a 7-10 days has been terrific!!

FANTASTIC PRODUCT FOR OLDER ADULTS

Maria F from Virginia

5 out of 5 stars
My 90-year-old friend lives far away and spends most of her day alone. She has trouble getting phones to work, even the most basic models, and I was worried she was becoming increasingly isolated. I decided to try a ViewClix, mostly because she doesn't need to do anything on her end to make it work. We both ABSOLUTELY LOVE this device. She says being able to see me makes her feel like I'm in the room, and I love that she doesn't have to struggle with swiping or pushing buttons to pick up the call. I talk to her for at least an hour every day, and this makes her much less lonely. She says it's the best present anyone has ever given her! She also likes looking at the photo slides but mostly we use it for video calls. It's not very expensive and it has brought so much joy into her life. BEST PRODUCT EVER FOR OLDER PEOPLE WITHOUT A LOT OF TECHNICAL SKILLS!!!

A BLESSING! ViewClix connected me to mom in last years of her dementia journey!

Phylliss M from Virginia

5 out of 5 stars
Having ViewClix the last 6 years of my mother's life (almost 99) was a phenomenal blessing. I discovered it during the Covid pandemic and only wish I had known about it sooner. My mom lived in Mississippi in her independent living apartment where she wanted to stay, well cared for by her long-term personal caregivers ... but 1,000 miles from me in Virginia. The screen was positioned in her living room, first beside her lift chair and later beside her hospital bed, and she didn't have to 'operate' it ... another blessing as her journey with dementia meant she could no longer use any devise. Posting and editing family photographs with captions, nature photos, her favorite scripture photos, special quote photos, and funny images were a treasure for her to view and read every day ... and she indeed repeatedly read them daily for years! ... and I could remotely control the hours of the day that it played. I also enjoyed posting 'notes' that would pop on the screen at various times, including reminders of how many days before I was coming to see her (every 4-6 weeks after Covid) or remind her of her favorite ice cream or flower. Another blessing was being able to talk to her remotely via video several times a day. The printed user instructions, software, and screen were very user-friendly, it was fairly easy to reboot when internet access was down, and helpful customer service folks were very responsive. I have praise alone for ViewClix! It was perfect blessing for staying connected daily to my dear mother in the last 6 years of her life. Thank you, ViewClix!!!!

We love it!

Elizabeth S from Massachusetts

5 out of 5 stars
This device has been great to continue communication with my father.
We had used a Google device which was proving difficult for him to see and push the connect button. This device is perfect! He quickly learned the alert sound, enjoys the larger screen and we like being able to connect quickly, easily and without frustration. And…I was able to set it up without having to call a techie family member.

Game Changer

Mark H from Michigan

5 out of 5 stars
My mother resides an hour away in an assisted living facility. She no longer is capable of using a cellphone or remote. Viewclix has allowed me and other family members to stay in touch with a video chat during our set time period. Setup was incredibly easy. The cost is very inexpensive and worth the price if we only downloaded photos. We are grateful for this product and service. God bless you, Mark

A senior friendly way to connect

Brian P from California

5 out of 5 stars
My siblings and I conduct video calls with our mom every week to stay in touch. The Viewclix frame is great, because there isn't anything she has to do other than go sit in front of the frame and we all show up. Managing the frame is user friendly and any questions I've had are promptly addressed by Viewclix support staff.

A gift like no other!

Carmel C from New York

5 out of 5 stars
ViewClix has been invaluable for helping our family stay connected. We purchased five units for different rooms in our mother’s house, which means we can see and talk with her wherever she is. With children living in Europe and the US, while she is in Australia, that connection means everything. It has been especially valuable for staying in touch with a loved one with dementia who can no longer use traditional communication methods. 100% endorse and recommend.

just what we needed

Jasmine B

5 out of 5 stars
The frame helps me connect to my dad with Alzheimer's. I really appreciate being able to call him without hassle on his side.

Quality service and product

Monika B from Texas

5 out of 5 stars
This product works great and doesn't need any functions to push or do on the receiving end. It's like a phone call, but my elderly parent doesn't need to pick up the phone. The picture is clear, the sound works and sharing pictures in a photo album slideshow is wonderful to watch. This keeps my elderly parent, who has memory issues, engaged watching all the familiar family photos. Our family loves it!
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